FAQ

Answers, not sales pitches.

Everything officers, supervisors, and IT ask before rolling out Report960 - including how every finding gets closed on the record. If we missed something, the answer is one message away.

Product basics Accuracy & the law library Why Report960 vs. what you use now Accounts, badges, & sessions Pricing & AI costs Security & data handling

Product basics

What Report960 is and what it does with your report.

Accuracy & the law library

How we keep the AI from making things up.

Why Report960 vs. what you use now

Direct answers, no marketing spin.

Accounts, badges, & sessions

How access and identity work.

Pricing & AI costs

What you pay and why.

Security & data handling

Where your reports live and who can see them.

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Answers, not sales pitches.

Product basics

What is Report960?

What does 'auditable' actually mean here?

Who is it for?

What file types can I upload?

Do I have to run an analysis on every report?

Can I edit the report after the analysis?

Can I click an issue to see where it lives in the report?

What if an issue does not apply, or the AI has it wrong?

What happens if the AI keeps rejecting a fix I know is correct?

Can I write a report from scratch in Report960?

How do I know an analysis is still running?

Can I dictate a report instead of typing it?

Can I use photos of my field notes?

Does it check for missing elements and contradictions?

Are there shortcuts for moving through issues quickly?

Can I export the finished report?

Accuracy & the law library

Where do the citations come from?

Can I browse the law library?

How is this different from ChatGPT or Gemini?

Is analysis deterministic?

Can it still be wrong?

How often is the law library updated?

Can two analyses be compared?

What happens after I fix a flagged passage?

Is verbatim statute text protected from changes?

Is my report used to train the model?

Why Report960 vs. what you use now

Why not just use ChatGPT on my phone?

Will this replace my supervisor's review?

What about liability?

Accounts, badges, & sessions

How do I sign up?

I forgot my password.

Can multiple officers share one login?

I got signed out unexpectedly. Why?

How do department accounts work?

How do invitations work?

How is my agency identified?

Pricing & AI costs

How is pricing structured?

When do my analysis credits reset?

What happens if I hit my credit cap?

Can I see how much AI I've used?

How do I change or cancel my plan?

What happens to my Officer plan if I upgrade to Department?

Can I download past invoices and receipts?

Security & data handling

Where is the data stored?

Who at Report960 can read my reports?

Do you keep my dictation audio or field-note photos?

Can I delete a report?

Is Report960 CJIS or SOC 2 certified?

Still havea question?